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Your Backup Generator During COVID-19

Dear Customers,

In times of crisis, it is crucial to show solidarity. You may be wondering what you, as a backup power system owner or manager, can do in this tense situation. Your top priority now should be to ensure the functionality of your system. Your backup power system is classified as an essential safety equipment in the country. The term 'safety' already indicates the importance of paying special attention to maintaining your system. In the event of a power outage, your infrastructure would continue to operate. We would like to emphasize the importance of regular maintenance and monthly inspections with load testing. Even more critical are necessary repairs to ensure operational readiness.

 

For these tasks, only very limited social interaction with our backup power technicians is necessary. If we have a key to your facility, social contact is completely avoided. Our employees have been trained and informed internally on how to conduct themselves towards our customers in the current exceptional situation. Notable here are the general hygiene measures recommended by the Robert Koch Institute.(https://www.rki.de/DE/Content/InfAZ/N/Neuartiges_Coronavirus/Hygiene.html)

 

Our team of experts will continue to diligently care for your systems even in this exceptional situation, ensuring they are operational in case of emergency. However, you can also personally contribute to increased safety. Regularly check on your backup power generator. Pay special attention to the fuel tank level, which should be adequately filled. Additionally, perform a visual inspection of the system and watch for any potential fluid leaks. Warning messages in the form of error notifications may also appear on the control panel. If you encounter any issues or notice a deficiency in your system, please contact us at +49 30 367 586 – 131 or 100.
If your current backup solution feels insufficiently secure, HO-MA Notstrom offers you the option of providing an additional contingency layer in the form of a rental generator, reliably and swiftly. This way, you and your facility would be doubly safeguarded.
If you require an additional contingency layer, please dial the number of our rental department. +49 30 367 586 – 160
For service inquiries, please feel free to reach us at + 49 30 367 586 – 130 erreichen.

We wish your families, colleagues, and friends all the best during this exceptional situation.

Your HO-MA Notstrom Team

Contact us

If you would like more detailed information on the topic, our staff will be happy to advise you.

Call us at (030) 36 75 86-130 or use our online inquiry form:

You can reach us here:

Service:
Berlin | (030) 36 75 86 – 130
Hamburg | (040) 30 931 891
Leipzig | (034 207) 40 15 80

General & Accounting:
(030) 36 75 86 – 100

You can reach us here:

Customer Service:
(030) 36 75 86-130

Vermietung & Verkauf:
(030) 2237 4756 22

General & Accounting:
(030) 2237 4756 22

Fax:
(030) 36 75 86-199

E-Mail:
kontakt@ho-ma-notstrom.de